Terms & Conditions

Terms & Conditions - 

By accessing, browsing or using this website, you agree to the terms, conditions and disclaimers. By purchasing an item advertised on this website, you agree to be bound by these Terms and Conditions. Elixir 55 may amend these Terms and Conditions from time to time and any amendment will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by these Terms and Conditions, as amended.

 

Privacy Policy - 

This Privacy Policy applies to the collection, storage, use and disclosure by Elixir 55 (ABN 84 988 791 816) (referred to as Elixir55weour or us) permits users (referred to as, you or yourof your personal information. 

Access to Elixir55.com.au is conditional on your acceptance of the terms of this Privacy Policy. This Privacy Policy forms part of our Terms & Conditions and by using the Site, you confirm that you have read and agree to comply with these Terms and consent to the collection, storage, use and disclosure of your Personal Information in accordance with these Terms.  This Privacy Policy applies to information provided to us whether via our Site or by any other means. If you are under the age of 16, you must obtain the consent of your parent or guardian prior to using this Site.

Our team at Elixir 55, value your privacy and treat any Personal Information (as defined in the Privacy Act 1988 (Cth)) that you give to us with the utmost care and respect.  This Privacy Policy has been developed to comply with the Privacy Act 1988 (Cth).

 

Orders for products through our online store - 

By placing an order via our Website you are making an offer and commitment to purchase products and/or services in accordance with these Terms. When you place an order, you will receive an acknowledgement email confirming receipt of your order.

Notwithstanding anything to the contrary, we may at any time following receipt of your order accept, decline, or limit your order for any reason whatsoever, whether or not your credit card has been charged or we have otherwise received payment from you. Where your order is cancelled by us, we will exit the Contract of Sale by issuing you with a refund if you have been charged or we have received payment from you.

Provided you have not accepted delivery of the product/s, where possible Elixir 55 may permit any order to be cancelled, but cancellation requests cannot be guaranteed once any applicable payment is received for the order. The order cannot be cancelled by you once you accept the delivery of product/s.

Elixir 55 products must not be purchased for resale.

 

Payment - 

Payment for an order is made online through our Website. You must pay for the Products at the time of placing your order using the Website. Elixir 55 accepts Visa, MasterCard, PayPal and Afterpay (Australian customers only). You must comply with the relevant terms and conditions of these providers.

Your order is not recorded or processed until payment is received.

The payee must match either the billing or shipping recipient.

i) If you pay by card, you authorise us to debit the amount payable for an accepted order from your nominated account. For security, we carry out standard pre-authorisation checks on transactions prior to processing.

ii) Please see PayPal for information on PayPal payments.

iii) Purchases made with Afterpay are subject to the Afterpay Terms and Conditions https://www.afterpay.com.au/terms/ as displayed on their website and updated from time to time. We may display information about Afterpay on the Website. This information is provided as a guide only and, where there is any inconsistency between the Website and Afterpay’s Terms and Conditions, the latter shall prevail. Afterpay is only available to Australian Customers. 

Upon confirmation of order, we will provide a confirmation of order outlining total fees and charges for the products/services in your order.

You must not pay, or attempt to pay, for any orders through any fraudulent or unlawful means. Any such acts will be reported to the Australian Police and banking authorities.

 

Returns Policy - 

Due to hygiene reasons, we do not offer returns on our products. Please see clause below if the item is faulty or damaged.  

 

Faulty or damaged items -

In accordance with your rights under the Australian Consumer Law being Schedule to the Competition and Consumer Act 2010 (Cth) (ACL):

(a)  if an item has a major or serious problem, you are entitled to choose a refund or exchange, or ask for compensation for any drop in the value of the item, provided you present proof of purchase. An item has a major problem when:

(i)  a reasonable consumer would not have bought the goods if they had known about the problem;

(ii)  the goods are significantly different from the description, sample or demonstration model shown;

(iii)  the item is substantially unfit for their normal purpose and cannot easily be made fit within a reasonable time; or

(iv)  the item is unsafe; and 

(b)  if an item has a minor problem, please contact the Elixir 55 Customer Service team where we may refund or replace the item. Please keep your proof of purchase.

Assessment or confirmation of fault remains at Elixir 55’s sole discretion and this decision is final.

If an item is assessed as not faulty at Elixir 55’s sole discretion, the product will be refused and returned at the customer’s expense.

 

Disclaimer - 

By accessing, browsing or using this website, you agree to the terms, conditions and disclaimers. By purchasing an item advertised on this website, you agree to be bound by these Terms and Conditions. Elixir 55 may amend these Terms and Conditions from time to time and any amendment will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by these Terms and Conditions, as amended.